For me the other advantages of NordVPN do not outweigh these basic defects. Please note: If you are connecting from China on Android or Windows and are experiencing connection issues, check out the Android and Windows articles. I don't see a speed drop using "SpeedTest.net" That's the only Complain I have. Try another internet connection as your connection may be unreliable, especially shared wireless connections (hotel, coffees shop), cellular (3G/4G) etc. However, despite repeated tries, tweaking the settings, and clearing the cache, I was unable to connect to Hulu or YouTube TV (subscription streaming service) from Mexico. Stephen Anderson NordVPN does not collect any logs and they operate out of a country with no data retention law (Panama). I am pretty happy with the software, so it has proved to be a great investment. – No refunds for purchases from iTunes/App store, Best “All-Round” VPN Only difference is that both cards connect to the internet by using the same modem / router that gives me internet. However, there is no need for you to determine which is best for you since NordVPN aims to make using their VPN easy. NordVPN offers tiered pricing depending on the length of the plan you can commit to. I tried repeatedly countless times over a period of several months to contact customer service via email & never heard back from them. So just having the app installed seems to be problematic. Daniel is a digital privacy enthusiast and an internet security expert. Now it works great. You’ll probably be sharing that account with other gullible buyers, making connection problems quite frequent. I just bought NordVPN yesterday after my government decided to limit a lot of featured on social medias. 2021-02-18 21:37:33 @xMattPerkins @wirecutter if you don’t care about privacy or an adblocker then ExpressVPN is the way to go. Help us by leaving your own review below: Advertiser Disclosure / Terms / Privacy Policy. There were no viruses detected in the installer package. I would like to set the record straight (at least from my "real world" perspective) regarding the speed, or lack thereof, with NordVPN. I had issues with the product and wanted to cancel the subscription and get a refund. Not a practical problem either. With a 4.6 stars rating it ranks as the top 23rd app in the utilities category. My rating would be 8/10 for the small connection drops and the time it takes to connect in OpenVPN mode, but the SOCKS proxies are so important to me and super rare that I boosted the rating a bit. Well, I arrived in China, and I had no Internet access and I couldn't do my research or contact my people. Amazon seems to block most of the NordVPN IP addresses on Amazon’s side. I have 200m at home so if I end up with 160 and be more secure, I can live with that. If you’re looking for a good VPN simply to provided a layer of security, this would be a good company to go with. First, head to NordVPN.com to choose your payment plan. Getting my refund was hassle free, it took about 5 mins in the live chat on their website. Click on the button below to try NordVPN risk-free for 30 days! I can opt between an all-or-nothing kill switch that completely disconnects the internet if the VPN connection drops, or an app-specific kill switch that lets me choose which programs are protected. I won’t lie – I tried it first because I liked the logo, and I liked the name. I've had no issues that couldn't be quickly resolved. Therefore, you need to choose a suitable port. + Easy-to-use VPN apps That's why I stayed with them past the free trial. Issue: Once connected to the work VPN (successfully) the internet connection on the Windows 10 machine disconnects and does not allow any network traffic. Also, with a customer support team like NordVPN’s, you’ll never have to feel alone in ensuring you’re browsing securely. Copyright © 2012–2021 NordVPN.com, click here to learn about different hacking methods, click here to find out about the different types. Daniel is a digital privacy enthusiast and an internet security expert. The primary purpose for trying out NordVPN was to access video sites not available outside the US, which is one of the selling points of NordVPN. The Nord links in my country used the same exit node, and the links outside the country added too much latency (only ~200ms but still too much for gaming). I'm probably going to cancel my account.. My only experience of streaming is Chromecast and it definitely sets up its own path to the router, therefore bypassing the VPN which I thought I had set up on my mobile. I'm not sure if I did anything wrong or if there's something I missed but yeah Nord disappointed me. Slow to connect, slow in general. With NordVPN, you have the option to enable Double VPN, which means as your traffic passes through the first remote VPN server to be encrypted, it passes through a second VPN server to be encrypted a second time before reaching your online destination securely. I had a hard time reaching them on live chat, but they told me that they’ve had a particularly busy time that day. As well, NordVPN promises that if you test and still see a DNS leak with NordVPN, they will immediately help to sort out any issue. What is great about NordVPN as well is that you can connect to your router, which allows you to secure every device connected to that network, while only using one of the six available spaces. I've set-up Nord on my laptop and my iPod Touch 5 (and even made a US specific iTunes account so I could download the iOS apps for the two services I mentioned above. Unreliable service on Mac and tricky refund policy. I absolutely recommend NordVPN if you’re looking for a great solution for an even better price! But the moment vpn connects, it disconnects internet on both network cards. Tried NordVPN because of the review on this site and was very disappointed, I use HMA and my sub was running out and I didn't like the fact they log my IP so I thought I'd try someone else... NordVPN's connection gave me double and sometimes triple my normal latency and I was being blocked from accessing a quite a few web sites. Well, turns out the email wasn't true. If you try to make an simple access on port 445, e.g. The speed is decent, although not huge (depending on server load, I can get anywhere between 15 Mbps to 40 Mbps up and down, approximately, which is way below my fiber speed). I have no idea if this is correct, or it's a quirk of the tests I've run. I just spent hours and hours trying to get NordVPN to work and when it finally did... just not worth it. He's also PCMag's foremost authority on Slow Upload With Cyberghost weather stations and digital scrapbooking software. Really disappointed. However, cancelling it is a different story. It took several weeks to figure out the problem and so I was outside the 30 day trial period. It is a pity that they cannot get the app for iMac right! No Paypal no thanks. But, NordVPN support also advised me that i could build my own VPN-router using a pc and pfSense. Seems their Linux support is still flakey. This may be a Linux issue, I'm not sure. NordVPN isn’t the cheapest option, but for me, it’s among the best. Have you noticed how most of the companies that advertise VPNs have very similar User Interfaces? I went to NordVPN chat, and they say they are working on it. If you’re looking for even better security in protecting your data and behaviors online, NordVPN can be paired with The Onion Router, or Tor, that enables anonymous communication and protects from traffic analysis. NordVPN offers a 30-day money-back guarantee for any accounts that are in good standing. I hope they get this fixed soon, as I have passed my 30-day Money back guarantee. They go a step further to accept multiple cryptocurrencies for payment to ensure you leave no trace of who you are. Thanks for your support. I use P2P very often, so availability and high-speed with VPN are quite important to me. Also, Nord has the intuitive app on Amazon fire TV stick (so no worries, it's easy to set up and use). I'll stick with PIA which is easy to find for the same or lower price with discount. But their app on MacOS does not work! I've been using NordVPN for about 3 years and I recently got fed up with the amount of work its Mac users have to do to maintain acceptable connectivity. According to speedtests I performed there's a considerable loss but in reality its hardly noticeable with no buffering for Netflix or Youtube. NordVPN tracks you with 4 separate analytics engines via website. Badly. Every test ensured our confidence, as well as NordVPN’s claims, on their leak testing and protection. Then you should see if you still get connectivity problems. I suspect it is incompatible with Comcast as all devices that had Nord installed lost internet at home other than google sites and Yahoo. I usually have access to both the Canadian and US sites but not anymore. ProsGUI is pretty easy and straightforward. I applied the upgrade and NORD immediately crashed. Private Internet Access (PIA) is an incredibly popular privacy tool for torrents and p2p downloaders. Had a few configuration problems, but NordVPN support was very knowledgeable and willing to help every single time. VPN company promoting high level security can't even sign their driver?? It's the best of the best! I guess nothing is perfect. If it’s your first VPN you could find some things you don’t like but if you try several different and then come up to NordVPN then you understand there is nothing to complain. Don’t worry, NordVPN works perfectly on them all. Pretty good VPN for security and price, speed is average. With dedicated servers, you can select an IP address that is unique to you and unable to be shared with any other NordVPN user, creating an even more secure browsing experience. And it’s good to know that your traffic is being encrypted not once, but twice. Even though both are great choices, only one came out on top in this head-to-head comparison. Needless to say I would NEVER recommend this service as it seems they are running a scam. But what they can do is minimalize extra time on their end, and NordVPN has done it very well. Click on the “Gear” icon on the top right corner and go into the settings. Most of the other times averaged 32%, and folks...that is simply not the trademark of the "best VPN available". NordVPN offered stealth VPN-Servers too. I'm a satisfied customer at NordVPN, and the only problem I faced was to access Amazon’s web services like the Amazon store. Android app has ad blocking and used along with Blockada most ads are blocked. First 2 responses not helpful but then gave me procedure for some manual tweaking and now all works and have set up several profiles so can easily switch between locations depending on requirements. After speaking with them and opening a support ticket they advised there was an apk on their website that restored the adblocker. If the US wants access they'll force the issue by usual bullying. The setup wizard gives you the option to select between the desktop and start menu/finder folder, or both. This can further protect you against intrusive ads, malware, phishing attempts, and other threats. I deeply regret buying this. All I got was a headache, and we are sorry for the inconvenience. Trying to load information abroad in a location with restricted internet access? I have 400mb down and 40mb up. Strangely Netflix works fine here without a VPN perhaps because my account is in the USA and other family members use it there. Luckily they do have a place on their website which will show a suggested server near me. I have Google email at home and work. While I might not be as technically thorough as Rob in his really great reviews, I have spent a lifetime in the technology and software industry and as a developer, web builder and all-around general geek I get this stuff. Until all these sites are no longer funded by the companies that review them then nobody can believe this rubbish. This extension is just broken. There are two ways to access some form of NordVPN for free or at a too-good-to-be-true discount, and both are a bad deal: If you’re here, chances are you’ve been looking for a NordVPN crack. NordVPN offers instructions on how to do that for BitTorrent, uTorrent, Vuze, and Deluge. I have to keep the kill switch off so I can avoid losing the internet connection when I am in production mode. Because the latest update gave me troubles again, and NordVPN could not resolve is I switch to another VPN just for my Mac. It was like running into a brick wall. I tried multiple locations (US, Canada), nothing works well consistently, it's a hit and miss. I tried to use the VPN app on my phone and it did not work the entire 7 days I was over there. Been with this VPN for a long time. Nord VPN also uses two different VPN protocols. This is an advanced security measure that immediately blocks your device from accessing the web if your connection to the VPN server is dropped. There’s no need to have 3 different analytic engines to gather information run VPN servers. Six months ago I would have given them 100, I stayed on the same server for days. Then I get notice from my ISP informing me that I have been downloading copyrighted material. Cust. But speed issues are not. Have been using NordVPN for almost a year now. It was a hassle. To summarize: I love NordVPN very much and feel safe. I tried to use the NordVPN to bypass a main exit point/node for my country that was dropping packets (for gaming). Where before I could scan lists of servers by nation, proximity, use (percentage obligated), and specialty -- even getting throughput speeds that exceeded even my high-speed ISP servers! Movies about freedom of speech you’ve got to see, Learn why you need to encrypt your mobile device, Holiday scams and cyberattacks to watch out for in 2020. They kept charging me for months when I already cancelled my subscription. Reading the reviews, I am surprised no one has mentioned the lack of Split Tunneling. With over 5,200 servers across 59 countries, NordVPN automatically selects the best server based on location, loads, or your specific needs. You can get a NordVPN $3.71 deal from here. Many people think they may not have anything to hide, but so much of your data can be used against you without you knowing. Thanks for your support. In general, I am very happy with this VPN. Max Eddy is a Nordvpn Disconnects My Internet Nordvpn Disconnects My Internet Software Analyst, taking a Nordvpn Disconnects My Internet critical eye to Android apps and security services. I am telling my clients not to get this product. Great. Has many servers, looks nice, but features are limited. We are three passionate online privacy enthusiasts who decided to dedicate their free time testing different VPN providers. Onion servers are often volunteer-operated which means that anyone can run them, which allows you to be open to attack. I opted for another top contender on this site (ExpressVPN) and while it's VERY expensive, I consistently see downlink speeds of 85% of the WiFi speed without ExpressVPN. They also offer a 30-day money-back guarantee for all pricing packages. If antiviruses recognize the threat, you may be reassured by the file hoster: “It’s just a false positive because of how the crack works, don’t worry, it’s not a virus.” Sure. The subscription comes with 6 connection slots, which is nice if you want to use a bunch of different IPs at the same time. Amazon app on Android not working with NordVPN. This website gave me assurance on why Nord is what I need. Double VPN is included in the NordVPN subscription package (and can be enabled whenever you feel it is needed) in their Android, macOS (OpenVPN), and Windows apps. They were fun and easy to talk to and were able to catch up quickly to my level of knowledge. My primary concern when purchasing VPN was speed. If not for the comment above, I would not have been able to tell the answers were cut/paste. If the price would be lower I'd definitely give them a higher score. I bought NordVPN to overcome the SKYPE blocking here in the UAE. Connections through Mexican servers suck. They just did a audit of their services confirming they do not log anything. Depends what you want a VPN for but for me, the two things I wanted were just a major problem so no thanks. Since it was their software that failed, I don't believe it is fair that they would not refund my money. You have to wonder about NordVPN security with you card details. Keep up the good work! It also often fails to make a connection to any server and/or re-connect when my laptop wakes. I have to disable it completely to allow my apps to auto-update on my mobile device. Any VPN worth their salt will have a prolific database of tutorials, how-to guides and informational articles in addition to live chat & quick email support. It’s secure, fast, and easy to use, with some amazing features to ensure your data and information are always protected. Give me one plan all-inclusive plan and a few payment options and I’m happy. If I knew what I was buying at the start I likely would have dished out the little more money and chosen a more reliable provider! Because of their “no mandatory data retention” law, NordVPN does not need to store any logs. Another update and NO it didn’t even reconnect automatically. I use Linux, and connect to NordVPN via OpenVPN software. Many of the tech's when I called about this problem did not seem capable to understand the problem. Even better is Cybersec is now available for iPhone, it's also available on Android if you sideload it from the Nord site instead of from Google Play. Needless to say I would NEVER recommend this VPN provider to anyone!!! Need extra security? Here’s how hackers steal NordVPN accounts to sell: That’s what you’re buying – but what’s the problem? They state that if you connected to the closest server using the OpenVPN protocol you will experience a 30% drop off in connection speed.If you are using a different protocol or connected to a different server, the speed drop off … Click on the “Advanced” option from the left-hand side menu. Easy to install and to operate, fast, nice UI. Solid product, nothing to complain about. I’ve been using NordVPN for a while now to keep my phone connection safe and private. Later on it appears there was a bug. I noticed in your review the speeds were great, I had the opposite experience. NordVPN is such a great provider for the money they sell their service for. The technical experience (signup, payment, app installation, app overall) is very poor. The service itself needs to work extremely well or even flawlessly. I’m always able to connect to a server, and I’m never disconnected from it. It really makes NordVPN less fun to work with and more labor-intensive than it should be -- plus the speed degradations resulting from algorithm-chosen servers are really sad. But it’s fine for the price, and as my main use is SOCKS5 per program, it’s not really limiting. Their VPN app uses the industry standard 256-bit AES encryption and OpenVPN tunneling protocol (by default). NordVPN has been installed. Download NordVPN mobile app for iOS and Android platforms. Tried other VPNs and they were fine so it is a NordVPN problem. We care about your privacy. Several weeks ago NORD came out with an upgrade. I’m going to test it out on my Mac once I get back home later this month. Connecting from a country with internet restrictions This article is available in French , German , Korean , Chinese , and Arabic . October 11, 2019. Disclosure: TheBestVPN is reader-supported. Got concerned about surfing privacy after watching some YouTube videos. And it’s as easy as that! Meanwhile, it's plenty fast and I have it enabled by default all the time because there doesn't seem to be any performance penalty for me. I asked about how to keep updated and was advised to follow the news feed on Google Play. I even had messages like “there was a problem connecting to the server” right in the middle of downloading something or online gaming. Other VPN providers, like ExpressVPN, have it, so in my view this is a major gap folks at NordVPN have to fill. They care more about the $100 than they do their reputation or customer service. By the time I finally accessed Google again, it was past the 30 Days Money Back time period, and I am $100 less for no reason. You’ll see in the results below that download speed was above 110 Mbps for all three tests, which is among the best VPN speeds with current VPNs. Has had to do this 4 times so far! There’s nothing like NordVPN! The ios devices worked for only a day, and I contacted the support three times. What convinced me was that I was able to try them for free for 3 days (not available any more) and very, very importantly for me they offer SOCKS 5 proxies : almost all their servers, it seems, can be used via SOCKS 5 (use their server selection tool there https://nordvpn.com/servers/#recommended and use port 1080 for SOCKS5). Why? Again not a problem for others. I must then turn off the VPN before accessing Amazon or IMDB. With NordVPN, your devices only use DNS servers operated by NordVPN, so you don’t have to worry about your information leaking and being sold to third parties. No service and my account charged. I don’t mind though. It's frustrating, though. NordVPN is famous for its vast server network (currently at over 5,470 servers in 60 countries), as well as unmatched performance for its price; however, NordVPN is also great for combating censorship, too. This was a huge WTF moment for me, but I thought I'd give it a whirl anyway and so started to follow their instructions to enable unsigned drivers into the Windows kernel. Connecting to Canada and using same website no problem but then I do have a problem connecting to other site like banking. How did I test that with my account not activated? Is it a right choice for you? Might be better to simply pay $80 for 15 mths of ExpressVPN! My main use is for P2P (file share) today however NordVPN disconnects (without my knowledge) to update. Go to “Tools” “Preferences” and then “Advanced.” It obviously has other priorities. IMHO like the biggest advantages, I could mention tons of servers, Netflix, P2P etc.. So I don't know why makes different. Because they don't bother to monitor operational servers. + Strict no logs policy Method #15: Run the Network Troubleshooter. Along with all major credit cards and payment services, NordVPN accepts multiple cryptocurrencies for payment. Costs a bit more, but it is reasonable and worth all additional fonctions as killswitch, cybersec, p2p servers or user-friendly app. When attempting to unblock Netflix with NordVPN, we found that while not all servers worked with Netflix because of Netflix’s crackdown of certain IPs that belong to VPNs, 14 out of 15 US servers work, 3 out of 3 CA servers work, and the UK server works. It seems that micro-cuts are fairly common, meaning I can’t download big files that take more than +/- a couple of hours to download if the transfer software involved don’t support resuming. I suggested an in app update feature and 2 days later, this was added to the apk version. Including: Personally, I am all in favor of simplicity and fairness when it comes to pricing. Something to keep your eye on. Thirdly, I fell for NordVPNs marketing. Linux support is a little sketchy, when using the graphical interface to configure, you are limited to UDP, no IP. NordVPN allows peer-to-peer (P2P) traffic on certain servers, but you will need to find which server to connect to with their server recommendation feature. Meaning I can connect several programs, on my computer, to different VPNs at the same time. My confidence dropped immediately after installation, and I’m disappointed to find out the app has 3 tracking platforms built right in. Amazon & IMDB almost impossible to access. You couldn't download a VPN service once in China, so it was a bit difficult to check. I completely erased the app from my phone and then got instant internet connection. It’s very disappointing it after spending $79 to start getting away from Google. NordVPN provides the best experience, it goes without buffering or IP blocks by Netflix. Since it is working on the laptop I'll give it a 35 out of 100, but it most certainly is not doing what I bought it for. I had major problems with Amazon, and logging into the UK site via Canada just isn’t right. Its decision to limit user interaction is bad juju, indicative of a Big Tech mentality. Except few ports like SMPT port 25 and Samba (Windows Share) port 445. I'm Canadian and I can't even shop on Amazon anymore. Customer support via email is responsive and helpful - a real person.Easy to change/choose servers. I used to use HideMyAss but they gotten expensive. It’s secure, fast, and easy to use, with some amazing features to ensure your data and information are always protected. In my opinion, it works as good as most other VPNs. I can say now I was quite wrong and also after a chat I had with customer support, I thought this one deserves positive feedback on my part. I started out with the NordVPN app and wanted more. Again...I LOVE NordVPN and wish I could use it, but I am simply not willing to take that big a speed hit just to have its other features. Not just because of the one area of failure, but because they would not recognize there was an issue and that they should refund my money if they could not solve the problem. While I realize that most review sites are in partnership (in some way or another) with some of the apps they review (hey, they have to make money somehow)...I do think TheBestVPN.com is making a much better effort in their reviews than any of the other VPN review sites. Just as important as live assistance for minor questions is the vast directory of support articles you will have access to. The pay TV services in the US have understandably come under fire from content providers in the past couple of years, and they have become very good at blocking content to VPNs. Because they don't have the technical capabilities to run a script across those servers. 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